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PRIVACY POLICY

PRIVACY POLICY

Effective Date: 19th February 2025

1. Introduction

BiziChat.app ("We", "Us", or "Our") is committed to protecting and respecting your privacy. This policy (together with Our Terms of Use and any other documents referred to within) sets out the basis on which any Personal Data We collect from you, or that you provide to Us, will be processed.

Please read the following carefully to understand Our views and practices regarding your Personal Data and how We treat it. By accessing or using Our website or mobile application (collectively, the "Services"), you acknowledge and agree to the practices described in this Privacy Policy.

2. Information We May Collect From You

We may collect and process the following data about you:

Information You Provide to Us:

  • • Information that you provide by filling in forms on Our site or Services (including name, email address, phone number, etc.).
  • • Information provided at the time of registering to use Our Services, subscribing to Our service, posting material, or requesting further services.
  • • Correspondence records if you contact Us for support or other inquiries.
  • • Responses to surveys that We use for research or product improvement purposes.
  • • Details of transactions carried out through Our Services, including payment information if applicable.

Automatically Collected Information (Log Data):

  • • Technical information, including the Internet Protocol (IP) address used to connect your computer or device to the internet, your operating system, and browser type.
  • • Details of your visits to Our Services, including traffic data, location data, weblogs, and other communication data.

Cookies and Similar Technologies:

  • • We use cookies and similar technologies to distinguish you from other users of Our Services. This helps Us to provide you with a good experience when you browse Our Services and also allows Us to improve them.
  • • You may refuse to accept cookies by adjusting your browser settings; however, some features of Our Services may not function properly if you disable cookies.

3. Where We Store and Process Your Personal Data

Primary Data Location:

• As a company established under the laws of Singapore, We primarily operate and store data in accordance with the Personal Data Protection Act (PDPA) of Singapore.

Regional Data Centers:

  • EU Users: Whenever feasible, We will store and process personal data of EU users in data centers located within the European Union, in compliance with the General Data Protection Regulation (GDPR).
  • US Users: US user data will primarily be stored in data centers located in the United States, where We strive to comply with applicable US data protection laws, such as the California Consumer Privacy Act (CCPA) for eligible users.

Content Delivery Networks (CDNs):

• To provide faster and more reliable services, We use CDNs that cache content globally, including servers in the US, EU, Asia, and other regions. Although We strive to store Personal Data close to each user's region, please note that certain user data (e.g., images, public content, or limited profile data) may be cached or temporarily processed outside your primary region to enhance performance and ensure resilience.

Cross-Border Data Transfers:

• By using Our Services, you acknowledge that your Personal Data may be transferred to, processed, or stored in a jurisdiction different from where you reside, including Singapore. Where We transfer Personal Data internationally, We will ensure that adequate safeguards (e.g., Standard Contractual Clauses, Binding Corporate Rules, or equivalent measures under the relevant data protection laws) are in place to protect your Personal Data.

Security Measures:

• We employ strict procedures and security features, including encryption (SSL/TLS) in transit and data encryption at rest where feasible, to protect your Personal Data from unauthorized access. However, please note that no transmission of information via the internet is entirely secure.

4. Uses Made of the Information

We use the information held about you in the following ways:

  • • To ensure that content from Our Services is presented in the most effective manner for you and for your device.
  • • To provide you with information, products, or services that you request from Us or that We feel may be of interest to you (where you have consented to be contacted for such purposes).
  • • To carry out Our obligations arising from any contracts entered into between you and Us.
  • • To allow you to participate in interactive features of Our Services, when you choose to do so.
  • • To notify you about changes to Our Services, policies, or any other aspect of Our operations.
  • • Where you have provided consent, We may use your Personal Data for marketing or promotional purposes. You can withdraw your consent at any time by contacting Us directly or using the unsubscribe link in any marketing communication.

5. Disclosure of Your Information

We may disclose your Personal Data to third parties under the following circumstances:

Service Providers and Partners:

• We engage trusted third parties (e.g., payment processors, hosting providers, CDN providers) to perform functions and provide services on Our behalf. They will have limited access to your information only to perform these tasks on Our behalf and are contractually obligated not to disclose or use it for other purposes.

Business Transfers:

• In the event that We sell or buy any business or assets, We may disclose your Personal Data to the prospective seller or buyer of such business or assets. If Bizichat.app or substantially all of its assets are acquired by a third party, Personal Data held by it about its users will be one of the transferred assets.

Legal Obligations:

• We may disclose your Personal Data if required to do so by law or in the good-faith belief that such action is necessary to (i) comply with a legal obligation, (ii) protect and defend Our rights or property, (iii) act in urgent circumstances to protect the personal safety of users of the Services or the public, or (iv) protect against legal liability.

Aggregate or Anonymized Data:

• We may share anonymized or aggregated data about Our users with advertisers or partners for analytics, research, or promotional purposes. This information will not identify you personally.

6. Your Rights

Depending on your jurisdiction, you may have certain rights regarding your Personal Data, including:

Access and Correction:

• You have the right to request access to and correction of your Personal Data held by Us.

Erasure (Right to Be Forgotten):

• You may request that We delete your Personal Data where it is no longer necessary in relation to the purpose for which it was collected, or if you withdraw your consent (where consent is the legal basis of processing).

Restriction and Objection:

• You may have the right to restrict or object to certain types of processing, including direct marketing and profiling activities.

Data Portability:

• Where applicable, you may request a copy of your Personal Data in a structured, commonly used, and machine-readable format.

Withdrawal of Consent:

• If processing is based on your consent, you have the right to withdraw that consent at any time.

• To exercise any of these rights, please contact Us at jimmy@jugu.io. We will respond to your request within a reasonable timeframe in accordance with the applicable data protection regulations.

7. Retention of Your Personal Data

• We will keep your Personal Data for as long as is necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. We will securely dispose of or anonymize your Personal Data when it is no longer needed.

8. Third-Party Links

• Our Services may contain links to and from the websites of Our partner networks, advertisers, and affiliates. Please note that these websites have their own privacy policies, and We do not accept any responsibility or liability for these policies. You should check these policies before submitting any Personal Data to these websites.

9. Account Deactivation

• You may deactivate your account at any time by going to your account settings and selecting "Deactivate My Account." Upon deactivation, We will no longer make your profile publicly available. However, some of your data may be retained as necessary to comply with Our legal obligations or for legitimate business purposes (e.g., recordkeeping).

10. Changes to Our Privacy Policy

• We may update this Privacy Policy from time to time. Any changes We make will be posted on this page and, where appropriate, notified to you by email or other means. The effective date at the top of this document will indicate the latest revision date. Your continued use of Our Services after any updates or revisions to this Privacy Policy will indicate your acceptance of those changes.

11. Contact Us

If you have any questions, concerns, or comments regarding this Privacy Policy, please contact Us at:

  • • Bizichat.app
  • • Attn: Data Protection Officer (DPO)
  • • Email: jimmy@jugu.io

By using Our Services, you acknowledge that you have read and understood this Privacy Policy.